State Bank of India — Amount of Rs. 3600.00 double debited and not yet reversed

Address:

Bardhaman, West Bengal

Respected Sir, I am a very old customer of your bank. My A/c No. is [protected]. Last 16th of January' 2014 I had done a transaction of Rs. 3600.00 from my ATM cum Debit Card vide card no.[protected] in a merchant place named Ice Berg vide TID[protected] and MID - [protected]. But unfortunately the amount had been debited twice (3600+3600) = Rs. 7200.00 from my Account vide Ref No.[protected] &[protected] and according to Merchant his account had been credited only Rs. 3600.00. I had given a written complaint in my native Branch with all the documents including the transaction settlement copy. But no response had been received yet. I am furnishing the Settlement Copy with this mail..