State Bank Of India — Atm Repin Request Not Resolved

Address:

Madurai, Tamil Nadu

I Lost my card and requested a duplicate Atm card which was delivered to my home. Previously the Atm card Pin number shall be deliverd to my home. But now the system has been changed it seems that The account holder himself has to get his atm password from the bank. I received a message that my atm password has been generated and i can get from the bank on 8th of jan 2015. when I asked on 20th jan they said it still has not been received by them and asked to come back later in a non customer friendly way. well I accepted that and went today on 29th jan and again they are saying the same. I wonder If a Atm Repin process for after the pin has been generated would take a month to arrive at home branch. I was so raged to close my account but since all my online services links to this account I couldn't . I request appropriate action for this mistreat of customers and poor customer service. my bank account details account no:[protected] IFsc code: SBIN0010315 branch code: 010315 City : Madurai Address : Ldc Road Madurai Tamil Nadu 625002 Contact :[protected] Thanks and Regards, Balaji