State Bank of India — CROP GOLD LOAN interest charged 12% p a.

Hi Sir, My Name is Kallepu Suresh Kumar having sb a/c with SBI :RAMCHANDRAPURAM Dist : Hyderabad - 502032, i having taken crop gold loan in this bank, while taking loan they confirm interest is 7 % p a, but when i have closed it bank charged 12% p a, regarding this i have spoken with manager but she not responded, please take proper action and do the needful.
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CHARGED 12% RATE OF INTEREST FOR CROP GOLD LOAN, WHEN I AM TAKEN THEY CONFIRMED ME ITS 7% BUT WHEN I CLOSED THEY CHARGED 12% ITS PURELY CHEATING THE CUSTOMER AND MANAGER IS NOT RESPONDED TO MY CONCERNS, PLEASE TAKE THE NECESSARY ACTION AND DO THE NEEDFUL.

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