State Bank of India — Delay in home loan

Address:Chennai, Tamil Nadu

we have applied for home loan transfer in sbi jaferkahnpet branch, chennai on 24.01.2013. Till now it is under process.Almost 12 months gone. We have provided all the documents at the beginning. Further we also submitted the recent 3 months salary slip, Form 16 etc. We dont know the reason for delay. Please do the needful in this regard
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    State Bank of India [SBI] Phone
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    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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