State Bank of India — lack of adequate information

Address:

Mumbai City, Maharashtra

Employees of SBI Borivali west branch don't have much knowledge of products & services offered by SBI. On one side they are promoting SBI freedom Plus and on other side branch employee don't have any idea how to handle simple queries on the same. It has happened with me multiple times where they had no idea how to deal with my queries and didn't even guide me to a responsible person who could help. I don't think any one would like to work with such irresponsible people.