[Resolved]  State Bank of India — Loan applied with SBI for 10 lacs which I was not granted because I haven't provided the benefit asked by branch manager

Address:Mumbai City, Maharashtra

My name is Meenaben Anilkumar Raythatha staying at Thane Maharastra .

My purpose of letter to you came from deep dissatisfaction I am feeling from the fact that though we say we live in democratic India and we should be allowed of our judicial rights are we really getting such rights ??? No not really because people working with PSU banks like SBI feels that they are the owners of the bank and rather than they serving people instead people should serve them.

The matter started with I visited the SBI branch for 10 lacks loan which I was in need of due to renovation of my house.Branch manager Mrs.Arundhati Mahajan (Branch manager, M.G.Road, Ghatkopar) asked me to provide all the requisite documents which I provided well in time.

Then the branch manager told me to wait for CIBIL report to come.After few days My CIBIL score came at 811 out of 819 and my son who was guarantor to my loan the score came at 791 out of 819.The branch manager told me that everything else is fine but why I should provide you a loan you should take care of me also .( asking for bribe)

I told her why I should provide you when all my documents are clear and I told her that don't harass me unnecessary otherwise I will complain your top authority, She got angry on this and told me to leave the branch immediately saying " go to top authorities and get your loan pass I will see to it that your loan will not get passed"

I had one question "am I not entitled for a loan why our type of people should suffer my fault was that I didn't fulfill the things which she asked for.Every day SBI shows ad that women loan should be processed quickly then why I am being ignored.

I can provide you the emails that I had sent to AGM, DGM, AGM, GM of the SBI bank regarding this problem.

I urge you to take strict actions against the branch manager and I expect earliest reply from you.
I am ready to co operate which ever you want sir.

Thanking you.
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Aug 14, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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