[Resolved]  State Bank of India — Misbehaviour from the staff of Chowk Bazar branch Surat

Address:Surat, Gujarat

I, Dr. Anjana Vaidya, Government Dental surgeon, have applied for new passbook at my home branch. I have been sent hither to thither window for the same work for last three days. I have not been clearly guided from which window this work will be done and what will be the monetary and papers requirement. I was not clearly told that Rs. 200 for issuing new passbook will be deducted from my account so i must have to maintain that amount.In emergency, i withdraw the whole amount and my account was near to Nil. Today, I was told that my account must have more than Rs. 200. I requested them that i can deposit it now and they agreed but the cashier or the deposit taking person had behaved very rudly and told me in abusive language that he has finished his work and he is doing favour to me by taking this amount and what is my "Aukat" to deposit the amount. he asked me how much money u can deposit...he fought with me for one two sided folded note. I am going to complain for this bank and this person legally...I have spoiled my three days job as i have taken three days half day leave because i am doing up-down from navsari to suarat. Now only that i have spoiled my time as i couldnt attend my appointed badly needed patients because of this silly bank's staff. I want to close my account from this bank and want to make you aware that i am going for both RTI and MANHANI case for this bank and dat fellow Hoping for quick action and cleare guidance at least from you And let me tell you I am not any "Aira Gaira" person. I am a doctor and a government servent too. I have never behave like this with my patiens and I much more higher both in qualification and in Intellect from that bloody cashier.
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Aug 14, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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