State Bank of India — Not received my pension

Address:Bangalore, Karnataka

I am an SBI account holder A/c No [protected] ( Shivajinagar Branch Bangalore). I have been receiving my pension in this account since 2011. For the past two months I have not received my pension. ( for April and May 2015. Shivajinagar Branch has not replied satisfactorily to my telephonic enquiry. The pension is transferred to Shivajinagar branch from Ansarinagar Branch. SBI Ansarinagar has stated that they have already transfered the necessary documents by April 20, 2015. Till now the pension for two months has not been released. We are not sure where the problem lies. The same may be sorted out as early as possible.
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