State Bank of India — regaeding branch employee not providing the services..

Address:

Shivpuri, Madhya Pradesh

Dear Sir, I m a pensioner and my age is. 61yr I have my salary account in your karera branch and now I transferred to this in Shivpuri gurudwara branch due to my permanent address is in shivpuri. My account no. Is [protected]. I have visited the Shivpuri branch for my TDs and intt. Certificate for many times but always branch official told me that your MOD balance is in previous branch you can collect from there, but my account has been transferred Shivpuri branch than why I m going there and one more thing I have submitted form 15H for FY 15-16 than still TDS deducted my account. I think this is lack of knowledge of your staff is that bank is CBS than why m I collect the aforesaid certificate from my previous branch. Kindly resolve the problem otherwise I will go to banking ombusment and do the complaint RBI CELL too. Yours truly Halkuram Ahirwar Ac no. [protected] Mob [protected]