State Bank of India — regarding damage note of 1000 from atm

Address:Rupnagar, Punjab

Sir i m Jatinder singh from distt ropar punjab. I have a account with state bank of patiala main branch at Ropar. my ac no is [protected]. I have atm card . On 20/07/2015 i withdraw rs. 20000 from one atm. which have nineteen notes of 10000, one note of 500 and five notes of 100. in this one note of 1000 damaged. some part of note was miss.same time i went my bank to change this note. but they refused and told me go other branch which is near by the atm. then i went there, they also refused me and told me this atm is belongs to sbi . then i went i went sbi branch ropar. they also refused to change my note. then on 21/07/2015 i gave in written to change this note to my bank branch. they recieved my request but did not change my note. so these three banks haraas me two days, and did not change my damage note. So tell me please where shoud i go to summit complaint against these banks behavier and where i can change my 10000 note.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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I too visited a branch today @Indira nagar lucknow to exchange a damaged 500 INR I got thru ATM transaction.
The cashier manager refused and asked to go to any other chest branch. I heard its a no headache process now, seems that is true only on govt printed comic books. :)
Shocking its a national bank. what a shame!

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