State Bank Of India — Related to my atm transaction of rs.1000 "payment not received"

Address:

Khordha, Odisha

Date: 28.05.2016
Time: 8:30pm to 9:00pm
My name is sagarajit mahapatra
I debit rs. 1000 in sbi atm in kantilo neelamadhab branch, but in link problem.. My transaction is in under process and canceled my translation but it showed in my mini statement that the amount rs.1000 deducted in my account.
Then i viewed my balance inquiry and already rs.1000 deducted in my account.In this 4-days i have tried to call customer care service... But in 4days they said to me that kindly wait some time... Your problem may be solved. But there is no solve in my problem so kindly request you please do this needful.