State Bank Of India [SBI] — amazon refund of 232

Address:

63/3 roshi niwas, anand vihar, kaulagarh road, Dehradun, Uttarakhand, 248001

Amazon refund was initiated on 23 july and i was suppose to receive it on 30 july 2019. 2 days pass by and still from bank's end there is no credit of money to my account. It is stuck in the bank somewhere. I even contacted amazon customer service they told me to contact with sbi customer care, then again they told me to contact amazon back again. The sbi customer service refused to help me. I want my refund as soon as possible