State Bank Of India [SBI] — amount deducted but not delivered to jvvnl bill

Address:

Dholpur, Rajasthan, 328024

Sir
I submitted jvvnl electricity bill k. No[protected] and amount 2300 and k. No.[protected] amount 2621 by bijli mitra app in 23 nov 2017.
My amount deducted from sbi account but the bill amount again received in next month. I complained in sbi customer and bank but no response.
Request you to look in this matter and return my amount back.
Thanks

Narendr kumar