State Bank Of India [SBI] — Amount deducted not refunded

Address:

New Delhi, Delhi, 110016

Respected Madam/Sir,

I have a SB account of SBI NCERT branch, but from last week while i am using my internet banking for transfer or any cash transactions then it is showing me lien amount and i am not able to use my amount.As i have no other loan or cc or other types account .
But when I ask to my branch from my brother then they are not agree to talk for this deduction they are only saying this transaction is done from Mumbai branch.
And they are not giving a valid reason to me even they are not agree to talk to the customer also.
4000/- Rs has been debited from my account and they are not giving a valid reason.
As i am also a bank officer of other bank.
And also I have tried the numbers of my NCERT branch New Delhi ([protected]/[protected]) but no body is receiving the call for my problem. So please reply and resolve my issue ASAP.

Regards,

Abhishek Kumar
[protected]