State Bank Of India [SBI] — annual fee charges applied without any information on issue of credit card (even pin not generated).

Address:

RR Nagar, Banglore, 560098

Dear sir,

Myself deepak kumar jena (Mob - [protected]), card no - ([protected]). While taking sbi credit card it was told that annual fee charges will not be applicable for one year, next year onwards it will be applicable.

This is totally unfair with the customer and it took away the faith from sbi credit card. Without using the card how can i pay annual fee charge. I have not even generate pin of the card.

When i got call from customer care representative they mentioned about card details and it was also not discussed that annual fee charge will be applicable at the beginning of the card issue.

When i raised any complaint customer executive told me that we are under process. And it took around 25 days for further processing. Within that also processing fee got increased.

After long time customer executive was saying that we have already informed you, i did not even get any call regarding my complaint.

It's a humble request please clear the annual charge from my card.

Regards,
Deepak