[Resolved]  State Bank Of India [SBI] — apy apy account not closed and money did not refunded in my account

Address:

Thrissur, Kerala, 680614

I requested the bank for the closure of my apy account[protected] on january 2019 but did not close my account till now. When i contact bank they always said it will take more time. Not mention when will get, i didn't get my money back to the bank account till now please help...
Please help me to get my money back to the account. Please help...

Name: salih e k
Bank: state bank of india
Account number:[protected]
Branch: vadanappally

Below was the message i got from nsdl team when i contact them,

Dear subscriber, we wish to inform you that we have not received online apy closure request from your mapped apy bank. You are requested to contact apy bank for processing apy withdrawal request through online module. For further information or clarification kindly contact your apy bank. State bank of india, mumbai main branchmumbai samachar marg fort, mumbai-400001 phone no [protected]/[protected] email address - sbi.[protected]@sbi.co.in, apycra.[protected]@sbi.co. Inwe also have our youtube channel - nps ki pathshala at https://npscra.nsdl.co.in/video.php - where you may get videos of various services/benefits of nps. You may also view these videos on our website www.npscra.nsdl.co.in.You may refer the `knowledge centre' and frequently asked questions (Faqs) on our corporate website www.npscra.nsdl.co.in. the faqs are provided sector wise and cover every operational aspect of nps. We thank you for being our valuable subscriber.