State Bank Of India [SBI] — atm not work and my 10000 rs deduction in account branch not give my money in 7 working day

Address:

Shivajinagar nanded maharashtra, 431602

3rd my 19 at 5.40 am iam withdrawal 10000rs in atm but atm is not work well and my money not withdrawal and in my account deduction 10000 rs iam complaint to sbi branch customers care services he say me in 7 working day my money is transfer in my account but after 7 day customer care services not respond my complaint so please help me to refund my money