State Bank Of India [SBI] — Blocking of emi payment through ecs from personal savings bank account

Address:

Kolkata, West Bengal, 700029

Sir,
Please refer to my savings bank account number [protected] .with SBI Golpark branch, Kolkata 700029 .
It is submitted with great constraint that the functioning of SBI have deteriorated rapidly through inefficient and lackadaisical handling causing grave difficulties and inconvenience to the customers .
After the blocking of debit cards, now the payment of loan EMIs through ECS has been blocked and the banks providing loans are crying foul for no fault of the customer .
When the Chief Manager was approached it was intimated that fresh ECS documents will have to be signed and provided by the respective banks which is absurd and thereby causing immense harassment and hardship to the customers .
This must be looked into immediately and the matter resolved without any difficulty caused to the customer .
Faithfully,
Hirak S Sen
Lt Col (Retd )