Hello Team,
Today I went to 5 different SBI Branches in Thrissur, Kerala with a Balance Transfer cheque provided by Fullerton India credit CO.LTD issued by Axis Bank and none of the branches accepted the cheque. Not sure why ?
They said they cannot do anything go to Axis bank, i went to Axis bank they said SBI should clear it
Moving up and down and here and there since 10 AM to 03:00 PM, Did not had my Lunch tooI finally decided to talk to SBI Branch manager and he tried call all his official and asked what is to be done and they they said it has to go through CMS clearing but the 2 guys who were working has resigned and there is no CMS guy in the entire district of Thrissur, i was shocked
Now they called someone in Chennai or Bangalore and someone said to send it by registered courier and then they will clear it from there.
My question is if you do not have any one why customer should suffer
Why should i send a courier to an unknown person, what if the cheque is lost or damaged of mis-placed
This would also take a long process, what's the interest it would incur, who is responsible for that
Is this they way SBI cards operate, where they do not have any resolution for the payment which i want to make
If that's the case do not call me for any payment, remove all the obligation
i am not going to pay any interest amount incurring from tomorrow, please stop charging me.
Kindly find a resolution to collect the cheque and get it cleared as soon as possible, This is really a pathetic day of my life.
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