[Resolved] State Bank Of India [SBI] — cancellation of the credit card

Tasneim

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400053

I am trying to cancel my SBI credit card for more than 3 months now but I am not able to cancel the card because my card was issued against FD. I am not able to get my FD money as there is no option to talk to any officers.All my credit card dues are clear. I have visited my Lokhandwala branch SBI several times but staff is never available. Every time the manager takes my cell number but never calls back. It’s a very disappointing and frustrating experience.

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Apr 4, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 23512 in your mail to enable us to address your concern on priority.