State Bank Of India [SBI] — cash deducted from account but no money received

Sir,
I am anusree s having an a/c in the state bank of india pandalam kerala. When i tried to withdraw rs 500 from my a/c with transaction number txn#4597 on 28 th april from sbi mobile atm s1ng[protected], at that time i could not received any money. I received one message from state bank of india that money deducted.

Sir i have already given the complain to the state bank of india but till now no any reply come not the money.

So i am requesting you to take necessary action for refunding the money.
My mobile no [protected] thanks

Yours obediently
Anusree s