State Bank Of India [SBI] — CIF not scrutinised by LCPC for my NRE account at SBI

Address:

Kolkata

I created an NRE account and converted my domestic savings account to an NRO account at SBI Kolkata (Muchipara Branch). My KYC was complete and I was issued a debit card as well. I was clearly told that my account is complete.

However, I am not able to transfer money out of my NRE account. Yono SBI app gives the error "CIF not scrutinised by LCPC". Because I am a NRI, its not easy for me to visit my local branch. They are refusing to help