State Bank Of India [SBI] — complaint against fraudulent transaction against sbi account no:-[protected].

Address:

K RAVINDRA PAL,DOOR NO:6-1-8/1 MAHIPALA STREET ,AMALAPURAM,SWARNA MANDIR,AMALAPURAM.EAST GODAVARI DIST.AP, East Godavari, Andhra Pradesh, 533201

Ref:-sbi debit card fraud transaction compalint ticket no:-1515851

Dear sir/madam,

I (Kesavadas ravindrapal), working as project manager in ncc limited and an savings account holder of sbi bank, amalapuram branch (Branch code-20341) my account no is [protected] and my debit card no. Is [protected] (Card type-master card).

This is to bring your kind attention that at present i am posted in bolpur, west bengal. On 29/04/2019 at 11.55pm, 11.56pm, 11.57pm, 11.58pm and on 30/04/2019 at 12.03am, 12.08am, 12.10am, 12.11am i got 8 messages against different cash withdrawal from my account through atm machine (8 times x 10, 000.00/-=total 80, 000.00/-). Surprisingly my atm debit card was always with me, neither it was lost nor i gave it to anyone. After that i went to nearby sbi bank branch of my location and they gave me the transaction summary. From this statement i come to know that the transaction made through atm machine located at ishakchowk, bhagalpur, bihar. Then as per bank manager’s suggestion i blocked my debit card and i went to birbhum district cyber crime branch located at suri, birbhum, and west bengal to file a complaint against this mishap. Fir copy is also attached with the letter along with the transaction statement for your reference. More over after blocking the card i got a same fraud transaction message on 30/04/2019. But this time the rouge failed to withdraw any amount due to blockage of debit card.

After filing the complaint i already sent the filled transaction dispute form along with all necessary documents to the mail i. D i. E:- [protected]@sbicard.com on 30/04/2019. But today i got a mail to resubmit the all documents with fresh dispute form to your mailing address. Due to this i am again sending this letter with supporting to your mailing address and also email you the scanned copy of the documents.

In this regard i would be highly oblige if you kindly take prompt action and drastic steps as per your customer security norms against this fraud so that i can get back my money again.