State Bank Of India [SBI] — complaint against sbi credit cards and

Address:

A-43, Sector 63, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased a speaker from amazon using SBI card on EMI but later on(22 August) cancelled the EMI but the statement of the august month got generated on 21 August. So, the amount of the first instalment of the speaker also added in my statement of August month. I have paid that amount and called customer care for the amount and help in this matter so, the customer care from your side told me that the amount will automatically get deducted from your next month's statement(Means statement of September month). But when the statement of September month got generated the amount was not deducted so, I called the customer care for the help in this matter I was completely shocked when I spoke to them on this matter what he was telling me is that there is nothing like this in our system about the amount deduction and then when I told him to help he was like kk sir I am registering a complaint on this matter same like the last month when am firstly spoke to the customer care about the deduction. Just tell me how can I trust that the amount will be adjusted in the next month's statement. The customer care execute was also like I can't do anything on this matter and also behaving very rudely and not even given a proper solution on this matter and hung up on me. Can anyone help me out on this matter