State Bank Of India [SBI] — complaint against sbi credit cards

Address:

A J-J Colony, Khanpur, New Delhi, Delhi, 110062

Hi team,

I want to bring your attention towards the frauds which is doing by the sbi credit card department to their customers.

In 2016 a sbi credit card was issued to me that i complaint to close it due to wrong commitments. There was no due on it and it was closed.

In 2019 sbi credit card department issued me another card without my concern even i was not aware of it.

I came to know about this card when i was checking my cibil score in first week of october which is showing 632 that used to be 850+ when i check in details it showing me two credit card one was close in 2016 only and another was issued on jan 2019 of which even i am not aware of showing outstanding of 3400 around.

I complaint about it they told me that it was may be by mistake they ask me for 5 days tat to resolve this issue and raise a request to correct my cibil score.

After multiple followup its been around 1 month but nothing has happen.

I have talk more than 10 employees of sbi credit card including nodal officer, principal nodal officer, mangers, supervisor, and executives no one is ready to take action on those greedy employees and even not correct my cibil score they are just ignoring my complaints and emails.

You are the last option where i can escalate.in the upcoming months i want to take big loan and with this cibil i am not able to take this please help me in this.

Complaint id: interaction id - 1-[protected]
Mobile number: [protected]
Name: dinesh kumar

Regards
Dinesh kumar