State Bank Of India [SBI] — credit card cash transaction charges reversal

Address:

Pune, Maharashtra, 411033

Dear sir,
My name is nishikant chillal, i am using tata sbi corporate card since more than 6 years. Today unfortunately i used my credit card instead of my regular debit card to widraw rs.8000 from atm. It was by mistake.
I immediately called customer care to explain the issue and to wave off the cash widraw charges. Bbut they refused to do so.
I requested him as cash widraw with credit card was by mistake and within 3 minutes i had given information about waving off the charges and immediately i refund the amount to sbi through internate banking.
I am requesting you to avoid charging the cash transactional charges for the above mentioned transaction as it was done by mistake and the refund was also done immediately.