[Resolved]  State Bank Of India [SBI] — credit card not being closed by the company

Address:New Delhi, Delhi, 110018

This is with respect to my sbi credit card linked to my no. [protected]

I had requested cancellation of my card for almost 1 year.. After multiple follow ups i got a mail from customer care confirming my card is closed (All dues cleared).

After few months again my card statement is being generated. Again after writing to customer care and nodal officers i haven't got any response.
Please close the account asap and please issue noc for the same.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 30, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2019
State Bank of India [SBI] Customer Care's response
Dear Joel Issac,

Thank you for the details. We are trying to resolve your issue at the earliest. Please do not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. Please write your concerns to us at http://www.sbicard.com/email
Verified Support
Apr 29, 2019
State Bank of India [SBI] Customer Care's response
Thank you for speaking with us. We hope your queries have been responded over the call. Please reach out to us for further assistance or feedback. Glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information