[Resolved]  State Bank of India — SBi credit card not received, even after waiting 2 months

Address:Jodhpur, Rajasthan

At the time of applying for SBI Credit Card, I submitted an FD of 20, 000 Rs. Also I was assured by the bank that I will receive Credit Card in 20 days & I have reached at the peak of my patience now, I been waiting for last 50 days & regularly contacting the bank from last several days. First they were saying, that your credit card will be coming in few days.I waited even more, then also the credit card doesn't came. Finally I have been contacting the Consumer Service Head of SBI card, they are fooling me by saying that my address was incomplete, & If my address was incomplete then why did I receive my Pin number, Credit card Application Number, & Dmat Account related papers on the same address, also After clarifying my address, the same thing is happening again & again. They give me false assurance that the credit card has been dispatched & will receive within 5 days.I also received an SMS 10 days before." Your SBI card has been dispatched viaFIRST FLIGHT; Ref NoEV[protected]and will reach within 5 working days. Manage your account online at sbicard.com" People at SBI is making me fool by this type of false publicity ! Please resolve this matter as soon as possible. Regards: Vivek Warde Account number : [protected]. SBI GOLD & more Advanced card Application number:[protected]. Pan card no. : ADAPW1012D
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Aug 14, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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I also received an SMS "Dear SBI Cardholder, outstanding of Rs 560.68, on your SBI Credit Card no XXXX3305 and Minimum Amount of Rs 261.68 is due on 29-Aug-14. Please ignore if already paid.- Manage your account online at www.sbicard.com"
As Credit card was not received, I was unable to pay this amount & suffered financial loss due to this.
Dear vivekwarde, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 100914 in your mail to enable us to address your concern on priority.
Dear vivekwarde, Thanks for talking to us. Trust your queries have been resolved. Please call SBI Card helpline for any assistance.

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