[Resolved]  State Bank Of India [SBI] — credit card payment not cleared

Address:500093

Hello team,

I am priyanka and this complaint is regarding my sbi cc payment not cleared by agent who is shiva mobile number: 91 [protected]. And my card is gone for settlement and i payed 1st installment 20000, and second installment 12000, and third 11800, i have all the proofs, though i cleared the amount agent said he cleared with the bank, but still the cc department is calling me and asking for payment, when i check with the shiva and he said it is not updated on the system, again he took the chequ (Icici) and send it for resettlement, here i feel shiva and his boss is playing game with me, i have all the profs once he came into your contact list, i can surrend all the proofs, requesting you to take the action. Sbi is sending fraud agents to the customer and taking all the money and not answering the calls.

Regards,
Priyanka
91 [protected]
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Aug 28, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
State Bank of India [SBI] Customer Care's response
Dear Priyanka, Thank you for the details. We are trying to resolve your issue at the earliest. Please do not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. Please write your concerns to us at http://www.sbicard.com/email
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