[Resolved]  State Bank Of India [SBI] — credit card settlement letter

Address:Nagpur, Maharashtra, 440008

Dear sir,
I am hereby writing this letter to request for a onetime settlement of the credit card outstanding on card account 6498/cc. I have been struggling with financial difficulties for the past one year on account of my lay off due to the economic downturn. I am finding it very difficult to make monthly payments to credit card and mortgage loan on account of this.
On evaluation i feel that i should take up one time settlement of the credit card outstanding and pay 5000/- rupees as a onetime settlement. Some of the conditions that i want for this payment are that it will be full and final settlement of my credit card outstanding, no legal action will be initiated against me in future for any payments and lastly i will be removed from the defaulter’s list from your records.
If your company is willing for this one time settlement then please write back to me and i will make the necessary arrangements for making the payment and also draft the debt settlement agreement.
I will be glad to receive a positive response from your end.
Yours sincerely,
Ram singh
Mob. [protected]
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Jan 11, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
State Bank of India [SBI] Customer Care's response
Dear Ram G Singh, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
Verified Support
Dec 01, 2017
State Bank of India [SBI] Customer Care's response
Dear Customer, We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance
Complaint comments 

Comments

Hi sir,

KOTIREDDY myself

My credit card ending 7700 was settled at 79500 for 6 months duration. I paid the total amount. Due date was Jan 31st I paid all on Feb 8th. Still today I got the statement generated was about 60000 which is not fair.
To pay the above amount even I sold my gold chain and took money from friends as I lost the job doing small job with very less salary.

Sir from last 6 months I paid the total amount as per settlement. If there will be any extra amount I can only 1 or 2 thousand not more than that.

Sir please close the card as I'm using using it from last 1 year I'm just paying only from last 6 months.

Even I raised the request to sbicard portal and made the call to customer care.

Sir please do it.

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