[Resolved] State Bank Of India [SBI] — credit card settlement - sbi - mental harassment

jagdeepsinghgandhi

Address:	New Delhi, Delhi, 110092
Website:	www.sbicard.com

Hi,

This is jagdeep singh, i have been reaching out to sbi credit card customer care to help me get the full and final settlement to be done on my card, net of any penalties or late fees two months back and i had received no response from them rather received a legal notice from them at my previous landlord's place where i am not staying any more. These guys are harassing them and treating me a financial crime fraudster which i am not.

Since, i am out of country, and trying to pay my credit card bills was not that easy as i was out of job for almost a year.

Now when i have a job want to get a full and final settlement done on my card, i agree to pay them any amount which is net of penalties. Could you please help?

I called them today once again on may 31st, 2018 requesting them to confirm the status and they said that it has been rejected.
Cliend id: my credit card number is [protected]
Incident: declining of full and final settlement and mental harrassment
Detail description: have been reaching out to sbi credit card customer care to help me get the full and final settlement to be done on my card, net of any penalties or late fees two months back and i had received no response from them rather received a legal notice from them at my previous landlord's place where i am not staying any more. These guys are harrasing them and treating me a financial crime fraudster which i am not.

Since, i am out of country, and trying to pay my credit card bills was not that easy as i was out of job for almost a year.

Now when i have a job want to get a full and final settlement done on my card, i agree to pay them any amount which is net of penalties. Could you please help?

I called them today once again on may 31st, 2018 requesting them to confirm the status and they said that it has been rejected.

Desirable resolution: waiving the penalties from my card and confirming the full and final settlement amount

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Jul 2, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 47097 in your mail to enable us to address your concern on priority.