[Resolved] State Bank Of India [SBI] — deducted the amount of rupees 25000 in my credit card

Indardev Devarshe

from Malegaon, Maharashtra

Address:	Latur, Maharashtra
Website:	www.consumercomplaints.in

I'm satyadevi khindiwale holding sbi card *6001and using last 8days. Ihave received call on 31.3.2018. The lady was talking from sbi branch. She said as it is. She said that my voucher points converts in the card. She was saying it was verification call for transaction. On your mobile otp would be come. You say me that. Another call would be for verification. Then after some time the call received me and asked me my credit card details. I have no idea about it. My 25000rupees are deducted from my credit card amount. Then l have received call. He said these are fraud person who is taken your amount and said me you blocked the card quickly. I called to customer service and blocked my credit card. Please help me to obtain my credit amount.

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May 17, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 33083 in your mail to enable us to address your concern on priority.