[Resolved] State Bank Of India [SBI] — double addition o[censored]tilisation of card and transfer to flexi emi

ramesh patel

from Chhota Udepur, Gujarat

Address:

Vadodara, Gujarat, 390016

Surprising to note the statement of may 2018 there is double time debit of rs 20000 - which is transferred to flexi emi - accordingly the outstanding should reduced to rs. 20000 but it is increase by rs 20000 so there is double / two times debit of flex i emi and utilization - in previous statement also there are double times added to statement - it is previously reported so many times but no solution or explanation regarding you accounting system - resolve the issue immly ramesh patel [protected]- the charges are debited which all are out of the banking norms. You must consider the senior customer's request - the over limit and finance charges are debited very much which comes to 60 to 70% p.A. Which are affordable to small customers of democratic country - you must consider the request small and senior customers - i understand your credit card policy and system but you should not punish to small and senior customers - once again i request you to consider the request and reverse the entire charges debited in current as well as past statement - ramesh patel [protected]

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Jul 6, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Jun 03, 2018

Updated by ramesh patel SURPRISING TO NOTE THE STATEMENT OF MAY 2018 THERE IS DOUBLE TIME DEBIT OF RS 20000 - WHICH IS TRANSFERRED TO FLEXI EMI - ACCORDINGLY THE OUTSTANDING SHOULD REDUCED TO RS. 20000 BUT IT IS INCREASE BY RS 20000 SO THERE IS DOUBLE / TWO TIMES DEBIT OF FLEX I EMI AND UTILIZATION - IN PREVIOUS STATEMENT ALSO THERE ARE DOUBLE TIMES ADDED TO STATEMENT - IT IS PREVIOUSLY REPORTED SO MANY TIMES BUT NO SOLUTION OR EXPLANATION REGARDING YOU ACCOUNTING SYSTEM - RESOLVE THE ISSUE IMMLY RAMESH PATEL [protected]- THE CHARGES ARE DEBITED WHICH ALL ARE OUT OF THE BANKING NORMS. YOU MUST CONSIDER THE SENIOR CUSTOMER'S REQUEST - THE OVER LIMIT AND FINANCE CHARGES ARE DEBITED VERY MUCH WHICH COMES TO 60 TO 70% P.A. WHICH ARE AFFORDABLE TO SMALL CUSTOMERS OF DEMOCRATIC COUNTRY - YOU MUST CONSIDER THE REQUEST SMALL AND SENIOR CUSTOMERS - I UNDERSTAND YOUR CREDIT CARD POLICY AND SYSTEM BUT YOU SHOULD NOT PUNISH TO SMALL AND SENIOR CUSTOMERS - ONCE AGAIN I REQUEST YOU TO CONSIDER THE REQUEST AND REVERSE THE ENTIRE CHARGES DEBITED IN CURRENT AS WELL AS PAST STATEMENT - RAMESH PATEL [protected]

Jun 03, 2018

Updated by ramesh patel PREVIOUSLY ALL COMPLAINS RAISED THERE IS NO POSITIVE SOLUTIONS

Verified Support

Jun 05, 2018

State Bank of India [SBI] Customer Care's response Dear Ramesh Patel, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.

Jul 09, 2018

Updated by ramesh patel AS I HAVE RECD THE RESPONSE FROM SBI CARD OFFICER AND COMMITTED TO COMPLY TO REVERSE ALL THE CHARGES CHARGED SO THAT PL ARRANGE TO REVERSE THE SAME IMMLY