[Resolved]  State Bank Of India [SBI] — fraud transaction from payzapp wallet load bangalore in

I received a call from some unknown number on 30/10/2017. They said that calling from sbi bank and want to give me 5000/- credit for my credit card bonus point.

But i have seen after disconnecting the call that in total 15000/- was debited from my card. I have not even shared the otp.

Immediately i have written to the sbi card that last three transaction was fraud transaction and they should immediately cancel it.
Sbi told me that it will get automatically canceled. But, after my bill date, i found that this amount was included in my monthly bill. After writing so many times i am getting satisfactorily reply from sbi.

Please help me. My contact number is [protected].
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Dec 17, 2017
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2017
State Bank of India [SBI] Customer Care's response
Dear Ramendra Sundar Dey, We truly apologise for the unpleasant experience. Please mail us your contact details at [protected]@sbicard.com mentioning your reference no. 679 & we shall connect with you to solve the issue on priority.
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