State Bank Of India [SBI] — harassment over credit card overdue (abusive and mannerless)

Address:

Mumbai City, Maharashtra, 400066

I am using sbi credit card since 3 years for last 1 year i was jobless and was only able to make partial payments for first 6 month. After that was bankrupt for next 6 month where i made no payments.
I always use to receive bank calls for recovery where i mentioned my problem (Also have all recordings)
For this month recovery i received a call from mr sachin pokle and one of the lady from team. As when i answer their call they started shouting and abusing without even letting me talk. I gave them my new address and asked them to visit with the legal notice which according to him was sent from bandra or thane court. Also cleared him to go legally if he wants as he was very rude in speaking (All his recording are saved in my mobile)

They even got my cousins number somehow and contacted her and told her about dues which is illegal.

I am ready to make the payment in full but first i want to meet this sachin in personal. He has insulted me in personal and talked bad things about my personal life. I agree i have made delay in payments and banks are officially charging me interest on it. But this guy has no right to abuse me and talk things about my personal life.

Dear sbi consumer complaint team if you are reading this i am ready to make payment in full but before that i want to meet mr. Sachin pokle +91-[protected] ninenineeightseveneightsixninefivezeroeight and teach him some decency of speaking and morals.

Also recieved 3 message from some bw-tatacd :-
Dear sbi cardholder, legal notice sent to you against outstanding pf rs. — on your credit card ending 3274. Please pay dues immediately or contact sachin pokle at [protected] or [protected]/39020202

I will visit the bank personally in upcoming week and get this explained from my card recovery manager.