[Resolved] State Bank Of India [SBI] — home loan-debit adjustment simple home coverage ins prm - - 3, 528.00 date 28-sep-2018

Trinethrasrinu

from Noida, Uttar Pradesh

Address:

Hyderabad, Telangana

I have raised a complaint against premium deduction amount rs 3, 528 ticket no. [protected] on sep 28th but still no action has been taken from bank branch kompally and racpc secunderabad.

Sending so many mails and no one is responding for action and revert back the amount which they deducted from account.
I strictly said i don't want that premium or policy and they did not asked me before initiate it with out my notification the have initiated and telling the all have in background.

Please requesting to revert the amount back into account

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Nov 29, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Oct 17, 2018

Updated by Trinethrasrinu Please take action ASAP

Verified Support

Oct 23, 2018

State Bank of India [SBI] Customer Care's response Dear Customer.

We acknowledge your concern. In order to assist you further please mail us your loan account number and contact details along with the suitable time on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Oct 24, 2018

State Bank of India [SBI] Customer Care's response Dear Customer.

We are waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Oct 25, 2018

State Bank of India [SBI] Customer Care's response Dear Customer.

We are still waiting for you to mail us above mentioned details on our official email address -
[protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Oct 26, 2018

State Bank of India [SBI] Customer Care's response Dear Customer.

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care