State Bank Of India [SBI] — I didn't, get my money from atm but my 1000 rs were deducted from my bank.

Address:Kapurthala, Punjab, 144411

On 5 th april, i used my atm for taking out money. I got my money deducted from bank but i didn't receive my money from the atm. Atm showed the transaction as successful but i didn't get my rs 1000. What is my mistake if the money gets deducted and atm shows the transaction successful.
I also compaint this issue to your companies customer care but i still didn't get any resolvation for this issue. It's been 20 days and plese help me resolving this issue as soon as possible.
Student at lovely professional university, jalandhar, punjab.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 21, 2017
Bob Ryan's response
Contact number [protected]
Policy number -[protected]
Name -Kartick Mandal
Premium 50000/-each year
Complaint comments 

Comments

Sir my dad had a policy in SBi Life Insurance we had already provided 4 installment Yearly of Rs 50000/- For four years. Till now we have not get the deed of the policy so whenever we reach towards the head office they said you need to go to ooath commisner bla bla.
So my dad is a senior citizen so he cannot go again and again.
State Bank of India [SBI] Customer Care's response, Apr 27, 2017
Verified Support
Dear Bob,

We acknowledge your complaint and regret the inconvenience caused. Thanks for sharing your details our team will connect with you for further discussion soon.

Thanks & Regards,
SBI Life Insurance - Customer Care.
State Bank of India [SBI] Customer Care's response, Apr 28, 2017
Verified Support
Dear Bob,

As per your discussion with our official, your query has been addressed. For any further assistance or clarification please contact us at [email protected].

Thanks & Regards,
SBI Life - Customer Care
State Bank of India [SBI] Customer Care's response, Apr 28, 2017
Verified Support
Dear Bob,

Our team tried connecting with you but, couldn't get through. Please share an alternate contact number and a convenient time with us for our team to get in touch with you.

Thanks & Regards,
SBI Life - Customer Care
Statement on email.
Mobile Na Cheng ke liye mobile Na [protected]--[protected]

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