State Bank Of India [SBI] — Imps transfer failed but money debited and not credited to another account

Address:

770076

Sir I try to send 31520 to my HDFC AC through IMPS using Sbi mobile banking app. Money deducted from Sbi AC but not credited in HDFC AC. Status showing pending. I have sent 3-4 times this query to MB.[protected]@sbi.co.in but mail not going. I call to customer care many times but they are not helping me regarding this matter. I dont know what to do.