[Resolved] State Bank Of India [SBI] — in app purchase

subhamoy21

from Buxar, Bihar

Address:

Shibjagya Road, 736101

I made purchase of rs.360 ([protected]igahafhzc9 transfer) on 16th september, september 2019 and rs.190 ([protected]igahapaok1 transfer) on 18th september, september 2019 through sbi internet banking in "rise of kingdom" mobile game. After payment balance was deducted from the account, but failed in having that game product.
My account was debited with the amount of rs.360 and rs.190 towards inb times of money limited but i didn't receive the in game product.
Please solve the problem as soon as possible.

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Nov 24, 2019

Complaint marked as Resolved

Thank you very much, I got refunded my money

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Comments

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from Mumbai, Maharashtra

Amazon initiated the amount, but I am still not received the refund. Amazon given time was expire. The date is 16th Sep. 2019. And Amazon says to me that, Amazon prosses the refund amount but the bank is deley the reflecting amount on my card.
Please help me!