State Bank Of India [SBI] — Inadequacy in Handling Pension Matter

Address:

Kolkata, West Bengal, 700029

Sir,
It is submitted that when enquired from SBI Chandrapur on 30 Aug 2016 it was intimated that the pension has just been received from CPPC Mumbai and it is being credited to SBI Golpark Branch . It is not understood why the pension has been credited so late by CPPC Mumbai when it was being credited on the 15th or 16th of every month . The matter needs to be clarified so that it is not felt that the pensioners are being kept in the lurch by CPPC Mumbai and SBI Chandrapur due to its own inadequacy .
Also, the next instalment of OROP arrears is due . When is it going to be credited by CPPC Mumbai ! The matter is being kept in the dark by the respective service providers for reasons not known .
SBI Chandrapur has not yet intimated by SMS the breakdown of the pension credited on 30 Aug 2016 .
The matter may please be looked into and a positive response be given to allay fears of inadequacy in services provided to the hapless pensioners .
Faithfully,
Hirak S Sen
Lt Col ( Retd )