State Bank Of India [SBI] — issue credit card without my permission

Address:

Ghaziabad, Uttar Pradesh, 201011

Hello, i want to complaints that i have never applied for any new sbi credit card. They issued credit card without my concern and added some annual charges to that even i had a words with their customer care and told them to stop or cancel this card because i have never applied for it. That time they said ok will do it mam, within 15 days your card will be cancelled but now i can see that the card is still on and i told their customer care to cancel it and email them number of times but they are forcing me to pay for that even i have never done any transactions from that card. Even i don’t know the pin of that card. Please help me in this. And i had cancelled my previous sbi card because that time some fraud transactions has been done so i thought that i’ll never use any card of this bank. Please help me in this. Their customer care are harassing me and shouting on me to pay unnecessary charges. This is very disappointing that sbi customer care are forcing and harassing their customers.