[Resolved] State Bank Of India [SBI] — miss-leading message of current credit limit, which now showing as over limit

Sabhya Verma

from Shahabad, Haryana

Address:

New Delhi, Delhi

Dear sir,

I m holding an sbi credit card and i was regularly paying its minimum due. However, this month they suddenly imposed 500 rs over limit charge and shown that i have spent over my credit limit. However, as per the msg sent to my mobile on any purchase its never showed that i have exceeded my credit limit and it showed tht i consumed 80% i'd the credit limit. They even showed in mssg the amount left within my credit limit. How, can they impose an over limit when as per bank mssg i have spent within my credit limit. This is a scam to extract extra money from ppl. If i exhausted my credit limit, why was i never sent mssg showing tht i m spending over nd above my credit limit. Please help me as i don't know how to get out of this mess. They are clearly doing a theft in name of giving credit card

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Oct 9, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

State Bank of India [SBI] Customer Care's response Dear Sabhya Verma, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65652 in your mail to enable us to address your concern on priority.