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State Bank Of India (SBI) — Money deducted but not paid

I have paid my credit card due amount of Rs.19048.28(DSBI[protected]IG0AMFKDU0 TRANSFER TO[protected] on 06th August, 2015 through SBI netbanking.

However, today to my utter surprise, I found the payment yet not done, but money was deducted.

I made another payment yesterday(DSBI[protected]IG0AMNPWS1 TRANSFER TO[protected], the same thing happened on that transaction too.

Attaching the screenshot of transaction details.

Currently, I am out of country for some reason, hence would like to request to contact me via email or call me on +[protected].

I need urgent resolution of this issue.
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Comments

I have the paid the transaction of my examination fee with the
ref no:[protected]IG0BXRBXE9
But as I checked the payment status it says not paid
I waited for some time and checked the balance
The money got deducted
As it was the last date I again paid the fee with the
Ref no:[protected]IG0BXRFCA9
This the transaction was sussusfull

But the previous one I did not even get refund
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