[Resolved]  State Bank Of India [SBI] — My account is stopped without giving information

Dear Sir,

My account has been stopped without giving any information to me. When I called customer service, they suggested to update the KYC document. I sent documents to my home branch mail id sbi.[protected]@sbi.co.in on 29 May 23. I also went to local branch (branch code - 21730) and submitted the hard copy of the self-attested KYC document with kyc update form on 29th May 23.

I tried to call home branch (customer care provided number [protected]) which never reachable. When I tried to reach out to local branch number ([protected]), no one is picking the call.

I have not received any update on this from the back yet.

Could you please help me to resolve this issue?
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Jun 4, 2023
Complaint marked as Resolved 
After many follow ups to the bank, my issue got resolved. They have activated my account. Hence closing the issue.
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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After many follow up to the bank, my problem has been resolved. Hence closing this ticket.

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