[Resolved] State Bank Of India [SBI] — new credit card without activating that I got bill

karun b

from Bengaluru, Karnataka

Address:

560066

Hi sir/madam,

I am facing lot of trouble with sbi.in shopping mall sbi guys they are forced me to apply for credit card all they give is wrong information.

1. I got new card but i am not able to login because date of birth mismatch. I tried to call customer care but i am not able to connect because of dob mismatch.

2. I send mail and they asked me to send my pancard scan copy and i sent. I got message that dob changed but not able to login.

3. They are not calling back and resolving my issue on top of that i got message that i need to pay bill by 02/01/2018 and amount is 3539/-

# here my worry is without activating and i didn't used one rupee also why should i pay.

Please help me to cancel this card. I don't want this card itself.

Was this information helpful?

No (0)

Yes (0)

Jan 27, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 6652 in your mail to enable us to address your concern on priority.

Verified Support

Dec 22, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.