State Bank Of India [SBI] — no money received from atm,account deducted.

Dear sir/ madam,

I am a savings account holder in your bank's khunti branch, bearing account no-[protected] on 5-11-18 at 11:42:03, i was trying to withdraw money of rs 10000 from idbi bank khunti near harimandir. No cash came out after going through all necessary options.

However, immediately received a sms regarding the debit/deduction of amount from my account. I waited for some time if the amount got reversed back to my account, but no sms was received. I even took out a mini statement, wherein i again checked about the transaction. Clearly, the debit of amount was reflecting but there was no reversal.

Therefore, i kindly request u to took into my matter and credit back the amount of rs. 10, 000 to my account at the earliest.

Kindly do the needful and oblige.

Thanking you in expectation for your kind cooperation!

Yours faithfully,
Jolsen mundu