State Bank Of India [SBI] — Non response from banking staff and intentionally delay of work

Address:

SBI, Janakpuri Branch, Saharanpur

Madam/Sir,
I visited SBI Janakpuri Branch, Opposite civil hospital, Saharanpur as on 10.08.2020 mmto open Sukanya Smaradhi Scheme Account for my newborn girl child and I am also having bank account in the same branch since 2012 but the staff is very lazy and not having general etiquette they did not entertain my queries properly and the branch manager his name is Mr. Rajesh Kumar Sinha said that why are you interested in sukanya scheme it is a very bad scheme and he is not in the mood of working I requested him to open the account within 2 or 3 days because I have to go back to join my service as I am working in Power Sector PSU and present posted at remote area of the UT of J&K and it is not possible to me to come frequently at your branch, usually I comes to my hometown after 3 or 4 months.
I filled the form for sukanya scheme account and fulfilled all the formalities related to that and I continuously visited the branch for 2 days and spend many hours there in this regards but every time the staff said that our server is not working, please wait we will do when we get the time, presently we are too much busy, please come after 5 days I requested them so many times that I will have to go back to join my duty as I am working outside the saharanpur and frequently not visit your branch but they did't entertain me and I took my form back and come back with lot of disappointment.
The SBI staff is very irresponsible, the same work I have done in Bank of Baroda and the do the same within 2 hours.
Please the necessary action against BSI Janakpuri Branch so that the same things will not happned in future.

Thanks & Regards