[Resolved] State Bank Of India [SBI] — not issuing the noc letter

Niraj Maddy

from Mumbai, Maharashtra

Address:

400067

I had cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 1 week.
As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
When I had paid complete outstanding on that credit card….. Why they are not able to provide NOC to me.
Please do the needful..

Thanks,

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Dec 12, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

State Bank of India [SBI] Customer Care's response Dear Niraj Maddy, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 88488 in your mail to enable us to address your concern on priority.