State Bank Of India [SBI] — not receiving online kcc application forms by field officer of khajauli, madhubani branch

Address:

847228

Dear sir/mam

Greetings
I am ritesh kumar from maniarwa village of khajauli block of madhubani district. I applied for the kcc loan through sbi online portal and downloaded the kcc application (No[protected] for submission to the branch. I waited for bank call for more than 10 days then i visited the sbi khajauli branch on 26th april 2019. I met branch manager and asked that where i have to submit the on line kcc application form and other documents, he send me to field officer.
Field officer was engaged on mobile call, asked me the purpose of visit. I told him that i want to submit the on line kcc application & other document for verification. He told me that he dont know about online kcc application so he will not receive the application.
Kindly look into the matter.

Thanking you

With regards

Ritesh kumar