State Bank Of India [SBI] — Poor service by sbi

Address:

Ernakulam, Kerala, 682004

I am having an account with NAVALbase kochi branch.I visited my branch aod put up request for new debit card and cheque book on 02 Jan 17. I did not receive either of them hence revisited my branch on 24 jan 17 and asked the status. To my surprise, staff was totally non cooperative. I decided to meet branch manager who happened to be more non cooperative.
I called up customer care and asked them to register complain..
I got a sms today saying that my complain has been closed since cheque book is delivered.
But I had not received neither cheque book nor debit card, and they have closed the complain.
What a pathetic service.
Brajkishore
a/c no [protected]
mob no [protected]